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Frequently-asked questions:
If you have a question that is not answered here, please contact support. Is Filehand Search really free? What's the catch? Do I get what I pay for? Filehand Search is really free. There are no strings attached, no catches. No ad-ware, no ads. See here for an explanation. We will support you, just as if you paid money for it. We continue to develop Filehand Search and we are working on new features and new products.
For three reasons: 1) It allows up to track how many people are using Filehand Search 2) It makes it easy for us to not have to change the internals of Filehand Search to convert to a free version
3) We may decide in the future to not make it free anymore. What is the difference between the evaluation version and the full version of Filehand Search? The 30-day free evaluation is unlimited. For 30 days, you can use all the features of Filehand Search. That means you can index an unlimited number of files and search them instantly. After
30 days, Filehand Search will continue to search files, but with the
following restrictions: When you register (for free), these restrictions go away.
We use a technique called "indexing". A quick description is on
the Guided Tour page. A more detailed
description is in the manual. Will indexing slow down my computer? No. That is, it will use whatever processing power you aren't using. If you aren't using your computer at all, it will use 100% of the processing power. If you are playing a game or doing something that requires all of the processing power of your computer, Filehand Search will use very little of the processor. This is in contrast to the built-in Windows XP indexer which is not very friendly at all and will slow your computer to a crawl.
You should do this
even if you decide not to use Filehand Search.
To disable Indexing Service, follow these steps: Also:
Filehand Search requires about 20% additional disk space more than the files it can search. If you have 100MB of files, Filehand Search will need about 20MB.
Filehand Search uses some components of Windows not available on 98, ME or NT. Specifically, Filehand Search uses something called Ifilters to help it index Office files such as Word, Excel, and PowerPoint.
Yes, but it is very slow. Filehand Search is almost instant. If you can figure out how to use it, you can use Indexing in Windows to make it fast, but the act of Indexing slows your computer to a crawl and many experts recommend disabling it. Filehand Search is the best of both worlds, instant searching an friendly, unobtrusive indexing.
You can search files these types of files:
You can selectively enable or disable each of these.
You can search network drives, but not removable media. But, we are considering adding those features in the future.
Go into the Options|Select File types menu item. Click on the Options button next to the text checkbox. Enter any number of file extensions that you want Filehand Search to treat as searchable text files, including program source files, logs, scripts, and others.
Filehand Search uses a more advanced searching engine than most other products. Because of this, we have to save more information and therefore the indexing does take longer. For example, no other search utility can sort by relevance and display instant extracts. We feel that both these feature are essential to fast information look-up.
The good news is that once you get past the initial indexing, all
subsequent indexings look for only added and removed files. So,
only the initial indexing takes a long time. Now that you support Outlook email, when can I expect to see XYZ email supported? We are working to support other email types. But here's an easy way to search Eudora and Netscape/Mozilla email now: allow Filehand to index the raw email files as text files. Filehand Search jumps to the found term in the extract, and allows you to jump to the next found term.
Filehand Search displays the title of the PDF, in blue, as entered by the author. This may not be the same as the PDF filename, which is displayed in green. If the author did not enter a title, depending on the authoring tool, the title will be displayed as "Untitled" or as the the name of the file that was used to produce the PDF.
There are two reasons why a file that you know contained the search term was not found by Filehand Search:
A small percentage of PDF files are protected by the author and cannot be indexed.
Windows XP hides icons in the system tray that have not been used for a long time. You can make XP never hide some or all icons.
Right-click the Start button and select Properties. Select the
Taskbar tab. If you want, you can un-check the Hide inactive
buttons box. Or, click on Customize, and you can select with icons
you want XP to always show. Should I index my entire hard disk? You could, but we do not recommend this. A new computer right out of the box can have 50,000 to 100,000 files on its hard disk. Most of these are of very little use to you in terms of searching, because they do not contain any textual information. They are just files that are needed by the operating system and bundled applications. It better to use the Filehand Search folder chooser to select only
the folders that contain files you care about. You only need to select
the top-most folder that matters to you, and Filehand Search will drill
down to all of its subfolders. For most people, that's typically the My
Documents folder on the desktop, as well as the Desktop. Think Dr. Brown from Back to the Future ("1.21 Jigawatts!") meets Beakman from Beakman's World meets Bob's right hand. FAQ updated June 28, 2005 |
Questions related to purchasing:Is ordering on the internet safe? The service that we use for purchasing sells over 9000 products from thousands of vendors. They employ state-of-the-art encryption to ensure credit card transactions are safe. Furthermore, this service does not release the credit card number to us.
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